Frequently Asked Questions
Orders
-
Most orders are shipped between 1-3 days. If you need to expedite an order please call or email our Customer Service Team at (203) 803-0488 or use our contact form.
-
Final Sale at sailor-sailor means we cannot refund money back to you, but we are happy to offer an exchange or store credit for future use.
Products
-
YES! We can special order bodies and prints , contact our Customer Service Team at (203) 803-0488 or use our contact form. Special orders take about 1 week.
-
YES! Any of our bodies that have a straight hem line can be made longer, please contact our Customer Service Team at (203) 803-0488 or use our contact form. Special orders take about 1 week.
Care
-
Super Easy! Our sailor cloth ™ is machine washable and hang dry. Our rayons and cottons are machine washable and hang dry. You are going to LOVE to travel with your sailor-sailor, it packs like a dream, no wrinkles and so light weight!
General
-
We do not have a store front, but you are welcome to come to our offices at 742A Kings Highway West , Southport, CT to try on and purchase from us. Please call us at (203) 803-0488 to make an appointment.